Your data's important. We understand. That's why we wanted to highlight the answers to a few of your biggest questions.
Who owns the data?
Hiber collects a lot of data. Through sensors, gateways, and edge
stations. But that’s where it ends. All data collected by Hiber is owned
by the customers. Hiber doesn’t sell or reproduce data for third
parties.
Privacy
Most of the time, the data that Hiber collects does not include
privacy-sensitive information from individuals. But, as an extra safety
measure to protect our customers, we always implement privacy-by-design
standards in everything we do. By default, our solutions don’t enable
storing of privacy sensitive data like bank information or contact
details. Which means we can’t collect any privacy-sensitive data by
accident.
Data residency and data centers
Hiber’s Mission Control is hosted exclusively on the public Google Cloud
Platform. It’s a secure and leading cloud services platform that offers
compute power, database storage, content delivery, and other
functionalities. The Google Cloud Platform maintains both ISO 27001
certificates and SOC 2 Type II reports.
Google is responsible for the physical, environmental and operational
security controls at the boundaries of Hiber’s infrastructure. Data
Centers used by Google Cloud Platform include extensive security
measures built around a layered security model. These safeguards
include: